[{"data":1,"prerenderedAt":260},["ShallowReactive",2],{"i-lucide:x":3,"privacy-policy-en":8},{"left":4,"top":4,"width":5,"height":5,"rotate":4,"vFlip":6,"hFlip":6,"body":7},0,24,false,"\u003Cpath fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M18 6L6 18M6 6l12 12\"\u002F>",{"id":9,"title":10,"body":11,"description":250,"extension":251,"lastUpdated":252,"meta":253,"navigation":254,"path":255,"seo":256,"stem":258,"__hash__":259},"legal\u002Fen\u002Fprivacy-policy.md","Privacy policy",{"type":12,"value":13,"toc":230},"minimark",[14,19,23,26,29,33,38,41,45,48,67,71,74,88,91,95,98,125,128,132,135,138,142,145,165,168,172,175,179,182,185,196,200,203,207,210,214,217,223],[15,16,18],"h2",{"id":17},"_1-introduction","1. Introduction",[20,21,22],"p",{},"Palesa is a service operated by Treibhaus Pty Ltd (\"Treibhaus\"). Unless we say otherwise, references to \"Palesa\", \"we\", \"us\" or \"our\" mean Treibhaus Pty Ltd acting as the provider of the Palesa service.",[20,24,25],{},"Treibhaus Pty Ltd (ABN 71 688 638 271) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit this website or contact us through it.",[20,27,28],{},"This policy covers the website. If you are a Palesa customer, the handling of the conversation data you send to the platform is governed by your agreement with us, not by this page.",[15,30,32],{"id":31},"_2-information-we-collect","2. Information we collect",[34,35,37],"h3",{"id":36},"_21-personal-information","2.1 Personal information",[20,39,40],{},"When you submit the demo request form we collect your name, work email address, company name, the conversation volume range you select, and whatever you write in the message field.",[34,42,44],{"id":43},"_22-automatically-collected-information","2.2 Automatically collected information",[20,46,47],{},"When you access this website we may automatically collect:",[49,50,51,55,58,61,64],"ul",{},[52,53,54],"li",{},"Device information (browser type, operating system)",[52,56,57],{},"IP address",[52,59,60],{},"Referring webpage",[52,62,63],{},"Pages visited",[52,65,66],{},"Time and date of visits",[15,68,70],{"id":69},"_3-how-we-use-your-information","3. How we use your information",[20,72,73],{},"We use the information we collect to:",[49,75,76,79,82,85],{},[52,77,78],{},"Respond to your demo request and arrange a conversation",[52,80,81],{},"Communicate with you about our services",[52,83,84],{},"Improve this website and our services",[52,86,87],{},"Comply with legal obligations",[20,89,90],{},"We do not sell your personal information, and we do not add you to a marketing list on the strength of a demo request.",[15,92,94],{"id":93},"_4-third-party-service-providers","4. Third-party service providers",[20,96,97],{},"We share information with a small number of providers who help us operate this website:",[49,99,100,107,113,119],{},[52,101,102,106],{},[103,104,105],"strong",{},"Resend",": delivers the email generated by the demo request form",[52,108,109,112],{},[103,110,111],{},"Cloudflare",": provides the Turnstile check that keeps automated submissions off the form",[52,114,115,118],{},[103,116,117],{},"Google Analytics",": helps us understand how the site is used",[52,120,121,124],{},[103,122,123],{},"Our hosting provider",": serves this website",[20,126,127],{},"These providers are prohibited from using your personal information for any purpose other than providing services to us.",[15,129,131],{"id":130},"_5-data-storage-and-security","5. Data storage and security",[20,133,134],{},"We implement reasonable security measures to protect your personal information. No method of transmission over the internet or electronic storage is completely secure.",[20,136,137],{},"Your personal information may be stored and processed in Australia or in other countries where our service providers maintain facilities.",[15,139,141],{"id":140},"_6-your-rights","6. Your rights",[20,143,144],{},"Under the Australian Privacy Principles and the GDPR (for EU residents), you have the right to:",[49,146,147,150,153,156,159,162],{},[52,148,149],{},"Access your personal information",[52,151,152],{},"Correct inaccurate or incomplete information",[52,154,155],{},"Request deletion of your personal information",[52,157,158],{},"Object to or restrict certain processing activities",[52,160,161],{},"Data portability",[52,163,164],{},"Withdraw consent",[20,166,167],{},"To exercise these rights, contact us using the details in the \"Contact us\" section.",[15,169,171],{"id":170},"_7-cookies","7. Cookies",[20,173,174],{},"We may use cookies and similar technologies on this website. You can set your browser to refuse all or some cookies, but parts of the site may then stop working properly.",[34,176,178],{"id":177},"_71-google-analytics","7.1 Google Analytics",[20,180,181],{},"We use Google Analytics (GA4) to analyse how visitors use this website. Google Analytics uses cookies to collect information about your visit, including your IP address (anonymised), browser type, operating system, pages visited and time spent on the site.",[20,183,184],{},"Google Analytics is configured to respect your cookie preferences. We enable tracking only after you consent through our cookie banner. If you decline, no Google Analytics data is collected from your visit.",[20,186,187,188,195],{},"For more on how Google uses this data, see ",[189,190,194],"a",{"href":191,"rel":192},"https:\u002F\u002Fpolicies.google.com\u002Fprivacy",[193],"nofollow","Google's Privacy Policy",".",[15,197,199],{"id":198},"_8-childrens-privacy","8. Children's privacy",[20,201,202],{},"Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.",[15,204,206],{"id":205},"_9-changes-to-this-privacy-policy","9. Changes to this privacy policy",[20,208,209],{},"We may update this Privacy Policy from time to time. The updated version is indicated by a new \"Last updated\" date.",[15,211,213],{"id":212},"_10-contact-us","10. Contact us",[20,215,216],{},"If you have any questions about this Privacy Policy, contact us at:",[20,218,219,222],{},[103,220,221],{},"Treibhaus Pty Ltd","\nABN: 71 688 638 271\nByron Bay NSW 2481\nAustralia",[20,224,225,226],{},"Email: ",[189,227,229],{"href":228},"mailto:hello@palesa.ai","hello@palesa.ai",{"title":231,"searchDepth":232,"depth":232,"links":233},"",2,[234,235,240,241,242,243,244,247,248,249],{"id":17,"depth":232,"text":18},{"id":31,"depth":232,"text":32,"children":236},[237,239],{"id":36,"depth":238,"text":37},3,{"id":43,"depth":238,"text":44},{"id":69,"depth":232,"text":70},{"id":93,"depth":232,"text":94},{"id":130,"depth":232,"text":131},{"id":140,"depth":232,"text":141},{"id":170,"depth":232,"text":171,"children":245},[246],{"id":177,"depth":238,"text":178},{"id":198,"depth":232,"text":199},{"id":205,"depth":232,"text":206},{"id":212,"depth":232,"text":213},"How Palesa collects, uses and protects personal information submitted through this website.","md","September 18, 2026",{},true,"\u002Fen\u002Fprivacy-policy",{"title":257,"description":250},"Privacy policy - Palesa","en\u002Fprivacy-policy","PMtakWyayLDATQFvIPpiWk6x8qj_SvU4xXnTBbXMjLg",1793942796815]